'Do Not Pay' Chatbots To Replace Law Firm Associates?
Is it possible that you don't need to pay a premium for basic legal advice?
(Browder's Do Not Pay lawyer chatbot)
Browder’s basic “robot lawyer” asks for a few bits of information—which state the ticket was issued in, and on what date—and uses it to generate a form letter asking that the charges be dropped. So far, 375,000 people have avoided about $9.7 million in penalties, he says.
In early July, DoNotPay expanded its portfolio to include 1,000 other relatively discrete legal tasks, such as lodging a workplace discrimination complaint or canceling an online marketing trial. A few days later, it introduced open-source tools that others—including lawyers with no coding experience—could use to create their own chatbots. Warren Agin, an adjunct law professor at Boston College, created one that people who have declared bankruptcy can use to fend off creditors. “Debtors have a lot of legal tools available to them, but they don’t know it,” he says.