Science Fiction
Dictionary
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 |
IBM Tone Analyzer - Like HAL 9000
In creating the Watson Tone Analyzer Service, IBM has been following in the fictional footsteps of Arthur C.Clarke's HAL 9000 computer from 2001: A Space Odyssey. Consider the following "customer dialogue":
HAL: "I can tell from your voice harmonics, Dave, that you're badly upset. Why don't you take a stress pill and get some rest?"
Dave Bowman: "Hal, I am in command of this ship. I order you to release the manual hibernation control."
HAL: "I'm sorry, Dave, but in accordance with special subroutine C1435-dash-4, quote, When the crew are dead or incapacitated, the onboard computer must assume control, unquote. I must, therefore, overrule your authority, since you are not in any condition to exercise it intelligently."
Dave Bowman: "Hal," said Bowman, now speaking with an icy calm. "I am not incapacitated. Unless you obey my instructions, I shall be forced to disconnect you."
IBM has given us a number of useful tools to help understand customers.
Dave Bowman: "Hal, switch to manual hibernation control."
(Document level analysis of customer dialogue)
The IBM Watson™ Tone Analyzer Service uses linguistic analysis to detect three types of tones from written text: emotions, social tendencies, and writing style. Emotions identified include things like anger, fear, joy, sadness, and disgust. Identified social tendencies include things from the Big Five personality traits used by some psychologists. These include openness, conscientiousness, extraversion, agreeableness, and emotional range. Identified writing styles include confident, analytical, and tentative.Input email and other written media into the Tone Analyzer service, and use the results to determine if your writing comes across with the emotional impact, social tone, and writing style that you want your intended audience to see...
The analysis performed by the Tone Analyzer service is different from sentiment and emotion analyses. Sentiment analysis can identify the positive and negative sentiments within a document or web page. The sentiments can include document-level sentiment, sentiment for a user-specified target, entity-level sentiment, and keyword-level sentiment. Emotion analysis can infer different categories of emotions such as joy, anger, disgust, sadness, and fear. The Tone Analyzer service computes emotional tones, in addition to social and writing style tones. Tone analysis is less about analyzing how someone else feels, and more about analyzing how you are coming across to others.
(Sentence level analysis of customer dialogue)
Via IBM Tone Analyzer.
Scroll down for more stories in the same category. (Story submitted 3/20/2016)
Follow this kind of news @Technovelgy.| Email | RSS | Blog It | Stumble | del.icio.us | Digg | Reddit |
Would
you like to contribute a story tip?
It's easy:
Get the URL of the story, and the related sf author, and add
it here.
Comment/Join discussion ( 0 )
Related News Stories - (" Artificial Intelligence ")
Woman Marries Computer, Vonnegut's Dream Comes True
'Men are made of protoplasm... Lasts forever.' - Kurt Vonnegut
ChatGPT Now Participates in Group Chats
'...the city was their laboratory in human psychology.'
'AI Assistants' Are Actually Less Reliable For News
'Most men updated their PIP on New Year's Day...' - Arthur C. Clarke, 1978.
Will AIs Give Better Results If You're Rude To Them?
'I said, "Listen up, motherf*cker.' - John Varley, 1983
Technovelgy (that's tech-novel-gee!) is devoted to the creative science inventions and ideas of sf authors. Look for the Invention Category that interests you, the Glossary, the Invention Timeline, or see what's New.
Science Fiction
Timeline
1600-1899
1900-1939
1940's 1950's
1960's 1970's
1980's 1990's
2000's 2010's
Current News
Natural Gait With Prosthetic Connected To Nervous System
'The leg was to function, in a way, as a servo-mechanism operated by Larry’s brain...'
Woman Marries Computer, Vonnegut's Dream Comes True
'Men are made of protoplasm... Lasts forever.'
Spidery 'Walk Me' Toyota Autonomous Wheel Chair Like Star Wars
Walk along with the emperor.
Dancing Robots Taught Dance Moves
'A clockwork figure would be the thing for you...'
Proof Of Robothood - Not A Person
'Who are you people? - Show 'em.'
Indonesian Clans Battle
'The observation vehicle was of that peculiar variety used in conveying a large number of people across rough terrain.'
The 'Last Mile' In China Crowded With Delivery Robots
Yes, it's a delivery robot. On wheels.
Tornyol Microdrone Kills Mosquitoes
'The real border was defended by... a swarm of quasi-independent aerostats.'
PLATO Spacecraft, Hunter Of Habitable Planets, Now Ready
'I ... set my automatic astronomical instruments to searching for a habitable planet.'
Factory Humanoid Robots Built By Humanoid Robots
'...haven't you a section of the factory where only robot labor is employed?'
iPhone Air Fulfils Jobs' Promise From 2007 - A Giant Screen!
'... oblongs were all over the floor and surfaces.'
ChatGPT Now Participates in Group Chats
'...the city was their laboratory in human psychology.'
iPhone Pocket All Sold Out!
'A long, strong, slender net...'
Did The Yautja Have These First?
What a marvel of ingenuity the little device was!
Jetson ONE Air Races Begin, Can Air Polo Be Far Behind?
'If you're one of those rarities who haven't attended a rocket-polo "carnage", let me tell you it's a colorful affair.'
Will Space Stations Have Large Interior Spaces Again?
'They filed clumsily into the battleroom, like children in a swimming pool for the first time, clinging to the handholds along the side.'
