Science Fiction Dictionary
A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

 

AI's Now Being Taught Anger

Oh, this sounds like a great idea. Artificial Intelligences are now being instructed in the finer points of being angry.


(Resident Evil: Retribution - The Red Queen)

The new machine learning research project, which Touchpoint is investing $500,000 to develop, is being built with input from one of Australia’s big four banks, which is supplying reams of real-life customer interactions that have been collated over the past two years. Telecommunications companies and insurance firms are also contributing data.

Data scientists in Australia and New Zealand will spend the next six months uploading the dataset into the platform and tweaking its learning algorithms with an expectation that it will be live by the end of the year.

Once complete, the project will simulate hundreds of millions of angry customer interactions that will help companies better understand the behaviours and processes that trigger customer outbursts.

Touchpoint Group chief executive Frank van der Velden said the research would help with the complex task of understanding how customers were affected by the various products, systems, policies, processes and people they interacted with in the lead-up to reaching breaking point.

Mr van der Velden said the program would constantly run “what if” scenarios to see if a particular scenario was likely to enrage or benefit the customer.

“The end goal is to build an engine that can recommend solutions to companies — and we’re talking about the people at the frontline here — how they can improve particular issues that customers are facing,” Mr van der Velden said.

“This will be possible by enabling our AI engine to learn right across a whole range of interactions of what has and has not worked in past examples.”

So far, so good. But then they named it the Radiant, after the prime radiant in Isaac Asimov's Foundation Series.

The project has been dubbed Radiant, which takes its name from Isaac Asimov’s seminal Foundation series of science fiction novels.

In the Foundation series, Prime Radiant was a supercomputer that could predict the future behaviour and development of humanity through the analysis of history, sociology and mathematical statistics.

Actually, of course, the Prime Radiant was a display device showing Seldon's psychohistorical viewpoint. Via The Australian.

Scroll down for more stories in the same category. (Story submitted 5/14/2015)

Follow this kind of news @Technovelgy.

| Email | RSS | Blog It | Stumble | del.icio.us | Digg | Reddit |

Would you like to contribute a story tip? It's easy:
Get the URL of the story, and the related sf author, and add it here.

Comment/Join discussion ( 0 )

Related News Stories - (" Artificial Intelligence ")

Singapore Writers Push Back On LLM Training
'...we've promised him a generous pension from the royalties.' - Anthony Boucher, 1943.

Microsoft VASA-1 Creates Personal Video From A Photo
'...to build up a video picture would require, say, ten million decisions every second. Mike, you're so fast I can't even think about it. But you aren't that fast.' - Robert Heinlein, 1966.

Bespoke Environment Music From AIs
'Call 'em Winter Mute," said the other, making it two words.' - William Gibson, 1984.

Steve Jobs: 'Capture The Next Aristotle - With AI'
'It was disturbing to think of the Flatline as a construct...'

 

Google
  Web TechNovelgy.com   

Technovelgy (that's tech-novel-gee!) is devoted to the creative science inventions and ideas of sf authors. Look for the Invention Category that interests you, the Glossary, the Invention Timeline, or see what's New.

 

 

 

 

Science Fiction Timeline
1600-1899
1900-1939
1940's   1950's
1960's   1970's
1980's   1990's
2000's   2010's

Current News

LORIS Passive-Gripper Climbing Robot
'At the end of each appendage's eight fingers there are tinier appendages...'

Neuroplatform Human Brain Organoid Bioprocessor Uses Less Electricity
'Cultured brains on a slab.'

Drug To Regenerate Teeth In Humans
'We want to do something to help those who are suffering from tooth loss or absence,' said lead researcher Katsu Takahashi.

Coin-Sized Nuclear Battery Good For 100 Years
'...power pack the size of a pea.'

Live Stream With Meta-Ban Multimodal Smart Glasses
'...the bug-eyed, opaque gape of her True-Vu lenses.'

'Autonomous' Waymo Improves Driving With Remote Human Operators
'...some bored drone pusher in a remote driving centre has got your life... in his hands.'

Will Whales Be Our First Contact?
'He had piloted the Adastra to its first contact with the civilization of another solar system.'

Heinlein’s Controlway - Connected and Automated Vehicle (CAV) Corridor In Michigan
'Well, that's us,' said Lazarus.

NYC/Dublin Portal Fails To Meet 'Guardian Of Forever' Standards
I am the Guardian of Forever.

SliceIt! Why Not Teach Robots To Use Knives?
'One building now gushed forth smoke and another stench that was unmistakable.'

FLOAT Levitating Train On The Moon ala Clarke
'The low-slung monorail car, straddling its single track, bored through the shadows on a slowly rising course.'

Singapore Writers Push Back On LLM Training
'...we've promised him a generous pension from the royalties.'

SpaceX Intros Extravehicular Activity Suit
'Provision had been made to meet the terrific cold which we knew would be encountered the moment we had passed beyond the atmosphere.'

Athena Smart Security Guard Robot With Face Recognition
'You are who we say you are, Dr. Dakin,' Turner said.'

The FLUTE Project - A Huge Liquid Mirror In Space
'It's area, and its consequent light-gathering capacity, was many times greater than any rigid mirror...'

Robot Preachers Found To Undermine Religious Commitment
'Tell me your torments,' the Padre said, in an elderly voice marked with compassion.

More SF in the News Stories

More Beyond Technovelgy science news stories

Home | Glossary | Invention Timeline | Category | New | Contact Us | FAQ | Advertise |
Technovelgy.com - where science meets fiction™

Copyright© Technovelgy LLC; all rights reserved.