Science Fiction Dictionary
A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

 

IBM Tone Analyzer - Like HAL 9000

In creating the Watson Tone Analyzer Service, IBM has been following in the fictional footsteps of Arthur C.Clarke's HAL 9000 computer from 2001: A Space Odyssey. Consider the following "customer dialogue":

Dave Bowman: "Hal, switch to manual hibernation control."

HAL: "I can tell from your voice harmonics, Dave, that you're badly upset. Why don't you take a stress pill and get some rest?"

Dave Bowman: "Hal, I am in command of this ship. I order you to release the manual hibernation control."

HAL: "I'm sorry, Dave, but in accordance with special subroutine C1435-dash-4, quote, When the crew are dead or incapacitated, the onboard computer must assume control, unquote. I must, therefore, overrule your authority, since you are not in any condition to exercise it intelligently."

Dave Bowman: "Hal," said Bowman, now speaking with an icy calm. "I am not incapacitated. Unless you obey my instructions, I shall be forced to disconnect you."

IBM has given us a number of useful tools to help understand customers.


(Document level analysis of customer dialogue)

The IBM Watson™ Tone Analyzer Service uses linguistic analysis to detect three types of tones from written text: emotions, social tendencies, and writing style. Emotions identified include things like anger, fear, joy, sadness, and disgust. Identified social tendencies include things from the Big Five personality traits used by some psychologists. These include openness, conscientiousness, extraversion, agreeableness, and emotional range. Identified writing styles include confident, analytical, and tentative.

Input email and other written media into the Tone Analyzer service, and use the results to determine if your writing comes across with the emotional impact, social tone, and writing style that you want your intended audience to see...

The analysis performed by the Tone Analyzer service is different from sentiment and emotion analyses. Sentiment analysis can identify the positive and negative sentiments within a document or web page. The sentiments can include document-level sentiment, sentiment for a user-specified target, entity-level sentiment, and keyword-level sentiment. Emotion analysis can infer different categories of emotions such as joy, anger, disgust, sadness, and fear. The Tone Analyzer service computes emotional tones, in addition to social and writing style tones. Tone analysis is less about analyzing how someone else feels, and more about analyzing how you are coming across to others.

(Via Overview of the Watson™ Tone Analyzer Service )


(Sentence level analysis of customer dialogue)

Via IBM Tone Analyzer.

Scroll down for more stories in the same category. (Story submitted 3/20/2016)

Follow this kind of news @Technovelgy.

| Email | RSS | Blog It | Stumble | del.icio.us | Digg | Reddit |

Would you like to contribute a story tip? It's easy:
Get the URL of the story, and the related sf author, and add it here.

Comment/Join discussion ( 0 )

Related News Stories - (" Artificial Intelligence ")

Harmonia Making Generative Audio Tools For Everyone
'A cacophony of stentorious metal sounds.' - Ray Cummings, 1941.

Artists Replaced By Robots? Everyone's a Patron Now
'The results would not be happy; a schizoid painting was bound to ensue.' - FL Wallace, 1953

Mem, The All-Your-Memories, Super Note-Taking App
'Life experience is linearly additive, but the correlation of memory impressions is an unlimited expansion.' - Robert Heinlein, 1941.

Copilot Software AI Training Sued By Involuntary Contributors
'...we've promised him a generous pension from the royalties.' - Anthony Boucher, 1943.

 

Google
  Web TechNovelgy.com   

Technovelgy (that's tech-novel-gee!) is devoted to the creative science inventions and ideas of sf authors. Look for the Invention Category that interests you, the Glossary, the Invention Timeline, or see what's New.

 

 

 

 

Science Fiction Timeline
1600-1899
1900-1939
1940's   1950's
1960's   1970's
1980's   1990's
2000's   2010's

Current News

'Courier Commons' By Tomorrow Lab, From Karl Schroeder (and Bruce Sterling?)
'The pokkecon rang again. *The coffee’s for him?* Tsuyoshi said.'

Terrifying Robotic Apple Harvester
'... little machines, that went from plant to plant.'

Jetson-Style Clockwork Robot Nail Salon Coming To Target Near You
The Jetsons imagined so much future.

Mechanical Horse Sculpture Gallops In Place
'Rod placed the brain inside the panel... the horse raised its head, wiggled its ears, blinked twice, gave a tentative whinny.'

'Make Sunsets' Tweaks Climate By Atmospheric Alteration
'Pina2bo would have to operate full blast for many years to put as much SO2 into the stratosphere as its namesake had done in a few minutes.'

Eviation Alice Electric Plane First Flight
'A white electric plane approached at great speed...'

Hotels Turn To Robots As Human Workers Regroup
'Chain of hotels that specialized in non-human service.'

Changesite Mineral To Be Mined On Moon By China
'But then... not every bulldozer operator works on the Moon.'

Tongue-Controlled Tong Wearable Mouth Computer
'Griff found the white and pink map distracting and switched it off using his tongue mouse.'

Is It Better To Be Short?
'He was one of the smaller, energy-saving new breed...'

Taikonaut Tai Chi Foot Loops
'Jimmy Cardigan and Harlowe, staring through the darkside port, had their feet in the foot-loops...'

Space Billboards Would Ruin Our View Of The Cosmos
'But the rising sign, as it had been designed to do, held his eyes. A vast circle of scarlet stars came up into the greenish desert dusk.'

Orion's 'Skip-to-M'Lou' Entry
'A lightning pilot possibly could land that tin toy without power and still walk away from it provided he had the skill to play Skip-to-M’Lou in and out of the atmosphere...'

MarsCat and MetaCat, Your Robot Cat Companions
'It was you who betrayed me — you and your robot cat.'

Mars Mission Using Nuclear Thermal Propulsion
'with its atomic engine as noiseless as a dancing sunbeam...'

Physiotherapists Get Help From Robots
'Most of the Members went into cold-rest; the others tended them...'

More SF in the News Stories

More Beyond Technovelgy science news stories

Home | Glossary | Invention Timeline | Category | New | Contact Us | FAQ | Advertise |
Technovelgy.com - where science meets fiction™

Copyright© Technovelgy LLC; all rights reserved.